Genie Delivery
Services

Freight, customs and fulfilment, end to end

Whether you're importing a single pallet or exporting full container loads, Genie manages the whole journey on one platform, with a dedicated coordinator and live tracking at every step.

Sea Air Road Customs, 3PL & Insurance
120+ countries
Every major trade lane
Customs included
Licensed brokerage
Live tracking
One view, all modes
Dedicated coordinator
A human, not a queue
Container ships under port cranes
MODE 01 · OCEAN

Sea Freight

The most economical way to move volume. We secure competitive FCL and LCL rates on every major lane, consolidate smaller loads to save you money, and manage bookings, documentation and port handling from origin to destination.

WHAT'S INCLUDED
FCL (full container) & LCL (shared)
Port-to-port or door-to-door
Cargo consolidation & deconsolidation
Bill of lading & export docs
Typical transit
18–40 days
Best for
Volume & value
MODE 02 · AIR

Air Freight

When speed matters, air is the answer. We move time-critical and high-value cargo in days, not weeks, with express and consolidated options, plus special handling for perishables, pharma and dangerous goods.

WHAT'S INCLUDED
Express & economy air
Temperature-controlled & pharma
Dangerous goods (IATA certified)
Airport-to-airport or door-to-door
Typical transit
1–7 days
Best for
Speed & urgency
Cargo aircraft being loaded with air freight containers
Australian road train on outback highway
MODE 03 · ROAD

Road & Last Mile

The first and last leg, sorted. We combine our own line-haul with a trusted AU & NZ carrier network, Australia Post, StarTrack, Aramex, Toll and more, so pickup and final delivery appear in the same tracking view as your international freight.

WHAT'S INCLUDED
Local pickup & collection
Domestic line-haul (AU & NZ)
Final-mile via partner carriers
Signature & proof of delivery
Typical transit
1–5 days
Best for
Domestic reach
Beyond freight

The rest of the supply chain, covered

Freight is only half the job. Genie handles the compliance, storage and protection that make cross-border trade actually work.

Customs Clearance

Licensed brokerage for both import and export, so your cargo never sits waiting at the border.

Tariff classification & valuation
Duty & GST calculation
Permits & quarantine liaison

Warehousing & 3PL

Store, pick, pack and fulfil, ideal for e-commerce sellers scaling across borders.

Bonded & general storage
Pick, pack & kitting
E-commerce fulfilment & returns

Cargo Insurance

Optional all-risk cover from origin to door, arranged in a click at booking.

All-risk marine & air cover
Cover to full commercial value
Fast, supported claims
How we work

A single team, from quote to doorstep

1

Quote & plan

Share your cargo and route; we recommend the best mode and price it transparently.

2

Book & document

We arrange space, pickup and every export/import document needed.

3

Clear & move

Customs is handled on your behalf while you watch every milestone live.

4

Deliver & confirm

Door-to-door handover, signed and confirmed. Wish granted.

FAQ

Common questions

Can't find your answer? Our team is one message away.

Do you handle both import and export?

Yes. Genie manages inbound imports and outbound exports, including all customs and compliance in both directions.

What's the minimum shipment size?

There's no minimum. From a single carton via LCL or air, up to full container loads, we'll match the right mode to your cargo.

Can I track everything in one place?

Absolutely. Every mode and carrier, including local partners like Australia Post and StarTrack, rolls up into one live tracking view.

How fast can I get a quote?

Usually the same day. Send us your origin, destination and cargo details and we'll come back with clear pricing and a plan.

Not sure which service you need?

Tell us what you're moving. We'll recommend the fastest, most cost-effective route, usually same day.

Talk to us